"IMS has always been able to quickly get me a replacement motor for any situation that I have encountered. They are all great to work with. I can make one phone call and be confident that it’s handled." John-Michelin US 8
"I have nothing but great things to say about Doug and his team at Industrial Motor Service! They are a knowledgeable group that have been easy to work with, dependable, fast, and constantly willing to work around our needs. Doug is alwaysjust a phone call away and is able to offer advice on a wide range of mechanical and electrical issues." BEN - MILLIKEN
"It has always been a pleasure talking with the staff at IMS. Each phone call has always been very professional and courteous. IMS has always been there to help us get through many of our emergency situations that we have had over the years. They have always been quick to respond for pick up, repair and delivery. We have had the pleasure of working with Kenetha and Doug, the great team that we talk with on the phone and everyone behind the scenes for many years and we look forward to the journey that is ahead." DONNIE - CHAMPION AEROSPACE
"IMS employees are always professional and courteous and emergency repair response time is excellent anytime you need them." MICHELIN US 2
"I just wanted to let you know how much I appreciate what you and your team of people have done for us here at Michelin North America at the US2 and US8 plants over the years.
The quality of work is excellent and always done in a timely manner. I know sometimes we probably put you in a bind, asking for a motor or part anytime day or night. They have always come through. They have even come into the plant to surge test a motor at no charge.
Doug and his team have many years of experience, and with that, comes knowledge. I value that when I call and ask questions about problems we may be having, or just information I need or would like to know.
Also, I don’t have to worry about pricing. I feel that I have never been taking advantage of.
Keep up the excellent work. I always look forward to working and talking with you." STAN - MICHELIN US 8
The quality of work is excellent and always done in a timely manner. I know sometimes we probably put you in a bind, asking for a motor or part anytime day or night. They have always come through. They have even come into the plant to surge test a motor at no charge.
Doug and his team have many years of experience, and with that, comes knowledge. I value that when I call and ask questions about problems we may be having, or just information I need or would like to know.
Also, I don’t have to worry about pricing. I feel that I have never been taking advantage of.
Keep up the excellent work. I always look forward to working and talking with you." STAN - MICHELIN US 8
"IMS is the cat’s meow! No seriously,
IMS is always just a phone call away 24/7 when electrical motor issues occur. They assist us often in determining motor condition when difficult troubleshooting issues occur, keeping the plant technicians from performing unnecessary and time consuming work. If motor repairs are necessary they complete the repairs in a timely and economical manner. IMS is willing to provide professional advice and recommendations when it comes to all our motor needs. IMS is a true partner to our team." MIKE - PLASTIC OMNIUM
IMS is always just a phone call away 24/7 when electrical motor issues occur. They assist us often in determining motor condition when difficult troubleshooting issues occur, keeping the plant technicians from performing unnecessary and time consuming work. If motor repairs are necessary they complete the repairs in a timely and economical manner. IMS is willing to provide professional advice and recommendations when it comes to all our motor needs. IMS is a true partner to our team." MIKE - PLASTIC OMNIUM
"Industrial Motor Service has provided extremely reliable and timely service during the numerous times I have sent my motors, pumps, and blowers to them. The staff goes above and beyond the norm to provide great customer service and value. DANIEL - SEALED AIR
"Industrial Motor Service is the first one I turn to for any of my motor or gearbox needs. I have called weekends and late nights and always can depend on top of the line service." BRAD - MILLIKEN
"Industrial Motor Service has a great group of quality conscious team members who provide customer service second to none . We at Clarion Technologies have entrusted them for 10 plus years with all of our electric motor needs . I am glad to say that IMS has always completed our tasks correct and on time. Thank You IMS." CHRIS - CLARION TECHNOLOGIES
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